Support
Check the workflow first
The export instructions explain authorised access and platform-specific modules. For rejected files, consult supported formats and troubleshooting. The synthetic settlement demo lets you test the analyser without sharing a business report.
Contact
Email Email Anurag. State whether the issue affects Zomato, Swiggy, the website settlement analyser, licensing or checkout, and include the affected module.
Safe diagnostic information
You may include the page URL, browser version, extension version and a redacted error message. Never send any partner-platform password, OTP, cookie, access or session token, full activation key, unredacted customer information, invoice document or exported ZIP.
Billing
For cancellation, refunds or activation recovery, include the purchase email and Razorpay payment or subscription identifier.
Response time
Support is available Monday to Friday, 10:00–18:00 IST. We normally respond within two business days.
DoorDash and Uber Eats restaurant data-extractor enquiries
If you own or manage a restaurant using DoorDash or Uber Eats dashboards and need a data extractor for your business, email us about your requirement. Include your country, platform, number of locations, report types and the workflow you want to improve.
Our existing Chrome extension supports Zomato and Swiggy only. DoorDash and Uber Eats extraction is not currently available; we assess feasibility before discussing scope, price or timing. An enquiry is not a purchase or guaranteed future integration. We are not affiliated with these platforms.
For the first message, describe the requirement in plain text. Never send passwords, PINs, OTPs, cookies, tokens, customer data, raw exports or an unredacted bank statement. If a sample is later necessary, agree a safe, authorised sharing process first. For a payment dispute, contact the platform's official merchant support.
Read the international restaurant guides